Terms and Conditions
Introduction: Welcome to Go Hurghada (gohurghada.com). By accessing our website and booking our services (such as airport transfers and excursions), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services & Bookings
- Go Hurghada provides tourism services, private airport transfers, and day excursions in Egypt.
- All bookings are subject to availability and confirmation. You will receive a confirmation email/voucher once your booking is successfully processed.
2. Pricing and Currency
- All prices on Go Hurghada are displayed and charged in applicable currencies, including Egyptian Pounds (EGP) and Euros (EUR).
3. Secure Payments (Payment Gateway Integration)
- Payment Gateway: Online payments (Credit Cards / E-Wallets) are securely processed through our certified payment partners, such as Paymob and Kashier.
- Data Security: Go Hurghada does not store or see your full credit card details. All financial data is encrypted and handled securely by our payment providers according to international banking standards.
4. Cancellations and Refunds
- Cancellation requests must be submitted via email or contact channels prior to the scheduled service time.
- Refund eligibility depends on the timing of the cancellation and the specific service booked. Approved refunds will be processed back to the original payment method through our certified payment providers.
5. User Responsibilities
- Users must provide accurate contact and booking details (such as flight numbers, hotel names, and active phone numbers) to ensure smooth service delivery.
6. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the “Contact Us” page on Go Hurghada.