Privacy Policy

Introduction: Welcome to Go Hurghada (gohurghada.com). We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information when you use our website or book our services.

1. Secure Payments & Pricing (Payment Gateway Requirements)

Currency & Pricing: All prices on Go Hurghada are displayed and charged in applicable currencies, including Egyptian Pounds (EGP) and Euros (EUR).
Secure Payment Processing: All online financial transactions and credit card/e-wallet payments are processed securely and directly through our certified payment gateway partners (such as Paymob and Kashier).
No Storage of Card Details: Go Hurghada does not store or retain any credit card details or sensitive banking passwords on our servers. All transactions are fully encrypted and handled according to international security standards via our payment providers.

2. Data We Collect

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Accounts & Bookings: If you register on our website or make a booking, we store the personal information you provide in your user profile (such as name, email, phone number, and billing address).
Gravatar: An anonymized string created from your email address (hash) may be provided to the Gravatar service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. After comment approval, your profile picture is publicly visible next to your comment.

3. Media & Cookies

Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from website images.
Cookies:
- If you leave a comment, you may opt in to saving your details in cookies for one year.
- Temporary cookies are set on login pages to check browser compatibility.
- Login cookies last for two days, and screen options last for a year. “Remember Me” persists for two weeks.

4. Embedded Content from Other Websites Articles or services on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if the visitor has visited the external website, which may collect data, use cookies, and monitor interaction.

5. Who We Share Your Data With

Payment Gateway: Essential transaction details are shared exclusively with our certified payment gateway partners to process and authorize payments.
Password Resets: If you request a password reset, your IP address will be included in the reset email.
Spam Detection: Visitor comments may be checked through an automated spam detection service.

6. Data Retention & Your Rights

Retention: Comments and their metadata are retained indefinitely for automated moderation. User profile data is stored as long as the account is active.
Your Rights: If you have an account or have left comments, you can request an exported file of your personal data or request its erasure, excluding data we are legally required to keep for administrative or security purposes.

7. Contact Us For any questions regarding this Privacy Policy or payment processing, please contact us via the contact details available on our Go Hurghada website.